This is the Service Status site for the University of Oklahoma. If you have questions or need additional assistance, please contact your local OU IT Service Desk.

Norman Service Desk
(405) 325-4357 or needhelp.ou.edu

HSC Service Desk
(405) 271-2203 or servicedesk@ouhsc.edu

Tulsa Service Desk
(918) 660-3550 or
tulsait-servicedesk@ouhsc.edu

Services

48 up
0 issue
0 down
Groups Services status
Group Academic Technology.
Canvas status is up.
D2L status is up.
ONE.ou.edu status is up with ongoing incident.
My Media status is up.
Papercut status is up.
iAdvise status is up with ongoing incident.
ClassNav status is up with ongoing incident.
Group Norman Network & Telecom.
Wireless Network Connections status is up.
Wired Network Connections status is up.
Core Network Services status is up.
Voice Services status is up.
Group HSC Network & Telecom .
Wireless Network Connections status is up.
Wired Network Connections status is up.
Core Network Services status is up.
Voice Services status is up.
Group Tulsa Network & Telecom.
Wireless Network Connections status is up.
Wired Network Connections status is up.
Core Network Services status is up.
Voice Services status is up.
Group Messaging & Collaboration.
Microsoft Office 365 status is up.
Exchange/Webmail status is up.
Listserv status is up.
eFax (XMedius) status is up.
Group Business Systems.
PeopleSoft status is up.
Banner status is up.
Laserfiche status is up.
Self-Service Password Manager status is up.
Group Shared Services.
Virtual Server Hosting status is up.
File Storage status is up.
Block Storage status is up.
Team Collaboration Sites status is up.
Colocation status is up.
VDI Service status is up.
VPN status is up.
Data Center Network status is up.
Other status is up.
Group Health Information Technology.
Tulsa Med Citrix - EMR & Allscripts status is up.
OU Physicians - Centricity EMR status is up.
OU Physicians - Centricity Business status is up.
OU Physicians - Dragon Medical One status is up.
Group OU Medicine.
Email status is up.
Active Directory status is up.
Skype for Business status is up.
Self-Service Password Manager status is up.
Group Other.
Supercomputer (OSCER) status is up.
Sooner Card status is up.
Marketing and Communications status is up.
OU Service status is up.

Notifications

monitoring, 16 Aug 2019 6:13pm CDT
AFFECTED SERVICES
ClassNav
iAdvise
ONE.ou.edu

Service has been restored to iAdvise and ClassNav.

OU IT technicians continue to monitor the situation closely.

If you are still experiencing problems, please contact abiggs@ou.edu.

investigating, 16 Aug 2019 5:38pm CDT

OU IT is currently experiencing issues with iAdvise and ClassNav.

  • Users may be unable to access iadvise.ou.edu and classnav.ou.edu.
  • Technicians are working to restore service as quickly as possible.

Please check back at alerts.ou.edu for further updates.

We apologize for any inconvenience and thank you for your patience.

Services history

Academic Technology

Canvas

Canvas status on 19 Aug 2019 was up.
Canvas status on 18 Aug 2019 was up.
Canvas status on 17 Aug 2019 was up.
Canvas status on 16 Aug 2019 was up.
Canvas status on 15 Aug 2019 was up.
Canvas status on 14 Aug 2019 was up.
Canvas status on 13 Aug 2019 was up.

D2L

D2L status on 19 Aug 2019 was up.
D2L status on 18 Aug 2019 was up.
D2L status on 17 Aug 2019 was up.
D2L status on 16 Aug 2019 was up.
D2L status on 15 Aug 2019 was up.
D2L status on 14 Aug 2019 was up.
D2L status on 13 Aug 2019 was up.

ONE.ou.edu

ONE.ou.edu status on 19 Aug 2019 was up and had incident.
ONE.ou.edu status on 18 Aug 2019 was up and had incident.
ONE.ou.edu status on 17 Aug 2019 was up and had incident.
ONE.ou.edu status on 16 Aug 2019 was degraded-performance and had incident.
ONE.ou.edu status on 15 Aug 2019 was up.
ONE.ou.edu status on 14 Aug 2019 was up.
ONE.ou.edu status on 13 Aug 2019 was up.

My Media

My Media status on 19 Aug 2019 was up.
My Media status on 18 Aug 2019 was up.
My Media status on 17 Aug 2019 was up.
My Media status on 16 Aug 2019 was up.
My Media status on 15 Aug 2019 was up.
My Media status on 14 Aug 2019 was up.
My Media status on 13 Aug 2019 was up.

Papercut

Papercut status on 19 Aug 2019 was up.
Papercut status on 18 Aug 2019 was up.
Papercut status on 17 Aug 2019 was up.
Papercut status on 16 Aug 2019 was up.
Papercut status on 15 Aug 2019 was up.
Papercut status on 14 Aug 2019 was up.
Papercut status on 13 Aug 2019 was up.

iAdvise

iAdvise status on 19 Aug 2019 was up and had incident.
iAdvise status on 18 Aug 2019 was up and had incident.
iAdvise status on 17 Aug 2019 was up and had incident.
iAdvise status on 16 Aug 2019 was down and had incident.
iAdvise status on 15 Aug 2019 was up.
iAdvise status on 14 Aug 2019 was up.
iAdvise status on 13 Aug 2019 was up.

ClassNav

ClassNav status on 19 Aug 2019 was up and had incident.
ClassNav status on 18 Aug 2019 was up and had incident.
ClassNav status on 17 Aug 2019 was up and had incident.
ClassNav status on 16 Aug 2019 was down and had incident.
ClassNav status on 15 Aug 2019 was up.
ClassNav status on 14 Aug 2019 was up.
ClassNav status on 13 Aug 2019 was up.

Norman Network & Telecom

Wireless Network Connections

Wireless Network Connections status on 19 Aug 2019 was up.
Wireless Network Connections status on 18 Aug 2019 was up.
Wireless Network Connections status on 17 Aug 2019 was up.
Wireless Network Connections status on 16 Aug 2019 was up.
Wireless Network Connections status on 15 Aug 2019 was up.
Wireless Network Connections status on 14 Aug 2019 was up.
Wireless Network Connections status on 13 Aug 2019 was up.

Wired Network Connections

Wired Network Connections status on 19 Aug 2019 was up.
Wired Network Connections status on 18 Aug 2019 was up.
Wired Network Connections status on 17 Aug 2019 was up.
Wired Network Connections status on 16 Aug 2019 was up.
Wired Network Connections status on 15 Aug 2019 was up.
Wired Network Connections status on 14 Aug 2019 was up.
Wired Network Connections status on 13 Aug 2019 was up.

Core Network Services

Core Network Services status on 19 Aug 2019 was up.
Core Network Services status on 18 Aug 2019 was up.
Core Network Services status on 17 Aug 2019 was up.
Core Network Services status on 16 Aug 2019 was up.
Core Network Services status on 15 Aug 2019 was up.
Core Network Services status on 14 Aug 2019 was up.
Core Network Services status on 13 Aug 2019 was up.

Voice Services

Voice Services status on 19 Aug 2019 was up.
Voice Services status on 18 Aug 2019 was up.
Voice Services status on 17 Aug 2019 was up.
Voice Services status on 16 Aug 2019 was up.
Voice Services status on 15 Aug 2019 was up.
Voice Services status on 14 Aug 2019 was up.
Voice Services status on 13 Aug 2019 was up.

HSC Network & Telecom

Wireless Network Connections

Wireless Network Connections status on 19 Aug 2019 was up.
Wireless Network Connections status on 18 Aug 2019 was up.
Wireless Network Connections status on 17 Aug 2019 was up.
Wireless Network Connections status on 16 Aug 2019 was up.
Wireless Network Connections status on 15 Aug 2019 was up.
Wireless Network Connections status on 14 Aug 2019 was up.
Wireless Network Connections status on 13 Aug 2019 was up.

Wired Network Connections

Wired Network Connections status on 19 Aug 2019 was up.
Wired Network Connections status on 18 Aug 2019 was up.
Wired Network Connections status on 17 Aug 2019 was up.
Wired Network Connections status on 16 Aug 2019 was up.
Wired Network Connections status on 15 Aug 2019 was up.
Wired Network Connections status on 14 Aug 2019 was up.
Wired Network Connections status on 13 Aug 2019 was up.

Core Network Services

Core Network Services status on 19 Aug 2019 was up.
Core Network Services status on 18 Aug 2019 was up.
Core Network Services status on 17 Aug 2019 was up.
Core Network Services status on 16 Aug 2019 was up.
Core Network Services status on 15 Aug 2019 was up.
Core Network Services status on 14 Aug 2019 was up.
Core Network Services status on 13 Aug 2019 was up.

Voice Services

Voice Services status on 19 Aug 2019 was up.
Voice Services status on 18 Aug 2019 was up.
Voice Services status on 17 Aug 2019 was up.
Voice Services status on 16 Aug 2019 was up.
Voice Services status on 15 Aug 2019 was up.
Voice Services status on 14 Aug 2019 was up.
Voice Services status on 13 Aug 2019 was up.

Tulsa Network & Telecom

Wireless Network Connections

Wireless Network Connections status on 19 Aug 2019 was up.
Wireless Network Connections status on 18 Aug 2019 was up.
Wireless Network Connections status on 17 Aug 2019 was up.
Wireless Network Connections status on 16 Aug 2019 was up.
Wireless Network Connections status on 15 Aug 2019 was up.
Wireless Network Connections status on 14 Aug 2019 was up.
Wireless Network Connections status on 13 Aug 2019 was up.

Wired Network Connections

Wired Network Connections status on 19 Aug 2019 was up.
Wired Network Connections status on 18 Aug 2019 was up.
Wired Network Connections status on 17 Aug 2019 was up.
Wired Network Connections status on 16 Aug 2019 was up.
Wired Network Connections status on 15 Aug 2019 was up.
Wired Network Connections status on 14 Aug 2019 was up.
Wired Network Connections status on 13 Aug 2019 was up.

Core Network Services

Core Network Services status on 19 Aug 2019 was up.
Core Network Services status on 18 Aug 2019 was up.
Core Network Services status on 17 Aug 2019 was up.
Core Network Services status on 16 Aug 2019 was up.
Core Network Services status on 15 Aug 2019 was up.
Core Network Services status on 14 Aug 2019 was up.
Core Network Services status on 13 Aug 2019 was up.

Voice Services

Voice Services status on 19 Aug 2019 was up.
Voice Services status on 18 Aug 2019 was up.
Voice Services status on 17 Aug 2019 was up.
Voice Services status on 16 Aug 2019 was up.
Voice Services status on 15 Aug 2019 was up.
Voice Services status on 14 Aug 2019 was up.
Voice Services status on 13 Aug 2019 was up.

Messaging & Collaboration

Microsoft Office 365

Microsoft Office 365 status on 19 Aug 2019 was up.
Microsoft Office 365 status on 18 Aug 2019 was up.
Microsoft Office 365 status on 17 Aug 2019 was up.
Microsoft Office 365 status on 16 Aug 2019 was up.
Microsoft Office 365 status on 15 Aug 2019 was up.
Microsoft Office 365 status on 14 Aug 2019 was up.
Microsoft Office 365 status on 13 Aug 2019 was up.

Exchange/Webmail

Exchange/Webmail status on 19 Aug 2019 was up.
Exchange/Webmail status on 18 Aug 2019 was degraded-performance and was under maintenance.
Exchange/Webmail status on 17 Aug 2019 was up.
Exchange/Webmail status on 16 Aug 2019 was up.
Exchange/Webmail status on 15 Aug 2019 was up.
Exchange/Webmail status on 14 Aug 2019 was up.
Exchange/Webmail status on 13 Aug 2019 was up.

Listserv

Listserv status on 19 Aug 2019 was up.
Listserv status on 18 Aug 2019 was up.
Listserv status on 17 Aug 2019 was up.
Listserv status on 16 Aug 2019 was up.
Listserv status on 15 Aug 2019 was up.
Listserv status on 14 Aug 2019 was up.
Listserv status on 13 Aug 2019 was up.

eFax (XMedius)

eFax (XMedius) status on 19 Aug 2019 was up.
eFax (XMedius) status on 18 Aug 2019 was up.
eFax (XMedius) status on 17 Aug 2019 was up.
eFax (XMedius) status on 16 Aug 2019 was up.
eFax (XMedius) status on 15 Aug 2019 was up.
eFax (XMedius) status on 14 Aug 2019 was up.
eFax (XMedius) status on 13 Aug 2019 was up.

PeopleSoft

PeopleSoft status on 19 Aug 2019 was up.
PeopleSoft status on 18 Aug 2019 was degraded-performance and was under maintenance.
PeopleSoft status on 17 Aug 2019 was up.
PeopleSoft status on 16 Aug 2019 was up.
PeopleSoft status on 15 Aug 2019 was up.
PeopleSoft status on 14 Aug 2019 was degraded-performance and was under maintenance.
PeopleSoft status on 13 Aug 2019 was up.

Banner

Banner status on 19 Aug 2019 was up.
Banner status on 18 Aug 2019 was degraded-performance and was under maintenance.
Banner status on 17 Aug 2019 was up.
Banner status on 16 Aug 2019 was up.
Banner status on 15 Aug 2019 was up.
Banner status on 14 Aug 2019 was up.
Banner status on 13 Aug 2019 was up.

Laserfiche

Laserfiche status on 19 Aug 2019 was up.
Laserfiche status on 18 Aug 2019 was degraded-performance and was under maintenance.
Laserfiche status on 17 Aug 2019 was up.
Laserfiche status on 16 Aug 2019 was up.
Laserfiche status on 15 Aug 2019 was up.
Laserfiche status on 14 Aug 2019 was up.
Laserfiche status on 13 Aug 2019 was up.

Self-Service Password Manager

Self-Service Password Manager status on 19 Aug 2019 was up.
Self-Service Password Manager status on 18 Aug 2019 was up.
Self-Service Password Manager status on 17 Aug 2019 was up.
Self-Service Password Manager status on 16 Aug 2019 was up.
Self-Service Password Manager status on 15 Aug 2019 was up.
Self-Service Password Manager status on 14 Aug 2019 was up.
Self-Service Password Manager status on 13 Aug 2019 was up.

Virtual Server Hosting

Virtual Server Hosting status on 19 Aug 2019 was up.
Virtual Server Hosting status on 18 Aug 2019 was degraded-performance and was under maintenance.
Virtual Server Hosting status on 17 Aug 2019 was up.
Virtual Server Hosting status on 16 Aug 2019 was up.
Virtual Server Hosting status on 15 Aug 2019 was up.
Virtual Server Hosting status on 14 Aug 2019 was up.
Virtual Server Hosting status on 13 Aug 2019 was up.

File Storage

File Storage status on 19 Aug 2019 was up.
File Storage status on 18 Aug 2019 was degraded-performance and was under maintenance.
File Storage status on 17 Aug 2019 was up.
File Storage status on 16 Aug 2019 was up.
File Storage status on 15 Aug 2019 was up.
File Storage status on 14 Aug 2019 was up and had incident.
File Storage status on 13 Aug 2019 was up and had incident.

Block Storage

Block Storage status on 19 Aug 2019 was up.
Block Storage status on 18 Aug 2019 was degraded-performance and was under maintenance.
Block Storage status on 17 Aug 2019 was up.
Block Storage status on 16 Aug 2019 was up.
Block Storage status on 15 Aug 2019 was up.
Block Storage status on 14 Aug 2019 was up.
Block Storage status on 13 Aug 2019 was up.

Team Collaboration Sites

Team Collaboration Sites status on 19 Aug 2019 was up.
Team Collaboration Sites status on 18 Aug 2019 was degraded-performance and was under maintenance.
Team Collaboration Sites status on 17 Aug 2019 was up.
Team Collaboration Sites status on 16 Aug 2019 was up.
Team Collaboration Sites status on 15 Aug 2019 was up.
Team Collaboration Sites status on 14 Aug 2019 was up.
Team Collaboration Sites status on 13 Aug 2019 was up.

Colocation

Colocation status on 19 Aug 2019 was up.
Colocation status on 18 Aug 2019 was degraded-performance and was under maintenance.
Colocation status on 17 Aug 2019 was up.
Colocation status on 16 Aug 2019 was up.
Colocation status on 15 Aug 2019 was up.
Colocation status on 14 Aug 2019 was up.
Colocation status on 13 Aug 2019 was up.

VDI Service

VDI Service status on 19 Aug 2019 was up.
VDI Service status on 18 Aug 2019 was degraded-performance and was under maintenance.
VDI Service status on 17 Aug 2019 was up.
VDI Service status on 16 Aug 2019 was up.
VDI Service status on 15 Aug 2019 was up.
VDI Service status on 14 Aug 2019 was up.
VDI Service status on 13 Aug 2019 was up.

VPN

VPN status on 19 Aug 2019 was up.
VPN status on 18 Aug 2019 was degraded-performance and was under maintenance.
VPN status on 17 Aug 2019 was up.
VPN status on 16 Aug 2019 was up.
VPN status on 15 Aug 2019 was up.
VPN status on 14 Aug 2019 was up.
VPN status on 13 Aug 2019 was up.

Data Center Network

Data Center Network status on 19 Aug 2019 was up.
Data Center Network status on 18 Aug 2019 was degraded-performance and was under maintenance.
Data Center Network status on 17 Aug 2019 was up.
Data Center Network status on 16 Aug 2019 was up.
Data Center Network status on 15 Aug 2019 was up.
Data Center Network status on 14 Aug 2019 was up.
Data Center Network status on 13 Aug 2019 was up.

Other

Other status on 19 Aug 2019 was up.
Other status on 18 Aug 2019 was degraded-performance and was under maintenance.
Other status on 17 Aug 2019 was up.
Other status on 16 Aug 2019 was up.
Other status on 15 Aug 2019 was up.
Other status on 14 Aug 2019 was up.
Other status on 13 Aug 2019 was up.

Health Information Technology

Tulsa Med Citrix - EMR & Allscripts

Tulsa Med Citrix - EMR & Allscripts status on 19 Aug 2019 was up.
Tulsa Med Citrix - EMR & Allscripts status on 18 Aug 2019 was up.
Tulsa Med Citrix - EMR & Allscripts status on 17 Aug 2019 was up.
Tulsa Med Citrix - EMR & Allscripts status on 16 Aug 2019 was up.
Tulsa Med Citrix - EMR & Allscripts status on 15 Aug 2019 was up.
Tulsa Med Citrix - EMR & Allscripts status on 14 Aug 2019 was up.
Tulsa Med Citrix - EMR & Allscripts status on 13 Aug 2019 was up.

OU Physicians - Centricity EMR

OU Physicians - Centricity EMR status on 19 Aug 2019 was up.
OU Physicians - Centricity EMR status on 18 Aug 2019 was up.
OU Physicians - Centricity EMR status on 17 Aug 2019 was down and was under maintenance.
OU Physicians - Centricity EMR status on 16 Aug 2019 was down and was under maintenance.
OU Physicians - Centricity EMR status on 15 Aug 2019 was up.
OU Physicians - Centricity EMR status on 14 Aug 2019 was up.
OU Physicians - Centricity EMR status on 13 Aug 2019 was up.

OU Physicians - Centricity Business

OU Physicians - Centricity Business status on 19 Aug 2019 was up.
OU Physicians - Centricity Business status on 18 Aug 2019 was up.
OU Physicians - Centricity Business status on 17 Aug 2019 was up.
OU Physicians - Centricity Business status on 16 Aug 2019 was up.
OU Physicians - Centricity Business status on 15 Aug 2019 was up.
OU Physicians - Centricity Business status on 14 Aug 2019 was up.
OU Physicians - Centricity Business status on 13 Aug 2019 was up.

OU Physicians - Dragon Medical One

OU Physicians - Dragon Medical One status on 19 Aug 2019 was up.
OU Physicians - Dragon Medical One status on 18 Aug 2019 was up.
OU Physicians - Dragon Medical One status on 17 Aug 2019 was up.
OU Physicians - Dragon Medical One status on 16 Aug 2019 was up.
OU Physicians - Dragon Medical One status on 15 Aug 2019 was up.
OU Physicians - Dragon Medical One status on 14 Aug 2019 was up.
OU Physicians - Dragon Medical One status on 13 Aug 2019 was up.

OU Medicine

Email

Email status on 19 Aug 2019 was up.
Email status on 18 Aug 2019 was up.
Email status on 17 Aug 2019 was up.
Email status on 16 Aug 2019 was up.
Email status on 15 Aug 2019 was up.
Email status on 14 Aug 2019 was up.
Email status on 13 Aug 2019 was up.

Active Directory

Active Directory status on 19 Aug 2019 was up.
Active Directory status on 18 Aug 2019 was up.
Active Directory status on 17 Aug 2019 was up.
Active Directory status on 16 Aug 2019 was up.
Active Directory status on 15 Aug 2019 was up.
Active Directory status on 14 Aug 2019 was up.
Active Directory status on 13 Aug 2019 was up.

Skype for Business

Skype for Business status on 19 Aug 2019 was up.
Skype for Business status on 18 Aug 2019 was up.
Skype for Business status on 17 Aug 2019 was up.
Skype for Business status on 16 Aug 2019 was up.
Skype for Business status on 15 Aug 2019 was up.
Skype for Business status on 14 Aug 2019 was up.
Skype for Business status on 13 Aug 2019 was up.

Self-Service Password Manager

Self-Service Password Manager status on 19 Aug 2019 was up.
Self-Service Password Manager status on 18 Aug 2019 was up.
Self-Service Password Manager status on 17 Aug 2019 was up.
Self-Service Password Manager status on 16 Aug 2019 was up.
Self-Service Password Manager status on 15 Aug 2019 was up.
Self-Service Password Manager status on 14 Aug 2019 was up.
Self-Service Password Manager status on 13 Aug 2019 was up.

Supercomputer (OSCER)

Supercomputer (OSCER) status on 19 Aug 2019 was up.
Supercomputer (OSCER) status on 18 Aug 2019 was up.
Supercomputer (OSCER) status on 17 Aug 2019 was up.
Supercomputer (OSCER) status on 16 Aug 2019 was up.
Supercomputer (OSCER) status on 15 Aug 2019 was up.
Supercomputer (OSCER) status on 14 Aug 2019 was up.
Supercomputer (OSCER) status on 13 Aug 2019 was up.

Sooner Card

Sooner Card status on 19 Aug 2019 was up.
Sooner Card status on 18 Aug 2019 was up.
Sooner Card status on 17 Aug 2019 was up.
Sooner Card status on 16 Aug 2019 was up.
Sooner Card status on 15 Aug 2019 was up.
Sooner Card status on 14 Aug 2019 was up.
Sooner Card status on 13 Aug 2019 was up.

Marketing and Communications

Marketing and Communications status on 19 Aug 2019 was up.
Marketing and Communications status on 18 Aug 2019 was up.
Marketing and Communications status on 17 Aug 2019 was up.
Marketing and Communications status on 16 Aug 2019 was up.
Marketing and Communications status on 15 Aug 2019 was up.
Marketing and Communications status on 14 Aug 2019 was up.
Marketing and Communications status on 13 Aug 2019 was up.

OU Service

OU Service status on 19 Aug 2019 was up.
OU Service status on 18 Aug 2019 was up.
OU Service status on 17 Aug 2019 was up.
OU Service status on 16 Aug 2019 was up.
OU Service status on 15 Aug 2019 was up.
OU Service status on 14 Aug 2019 was up and had incident.
OU Service status on 13 Aug 2019 was down and had incident.

Uptime

avg uptime